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Price



Free Forever*
£0
user / month

A Green tick Up to 20 Agents and Unlimited Groups

A Green tick Unlimited Mailboxes, Tickets and Storage

A Green tick Agent and Group Assignment

A Green tick Canned Responses

A Green tick Knowledge Base (Help Docs)

A Green tick Reports (Unlimited History)

A Green tick EvantoChat (integrated live chat)**

A Green tick iPhone & Android Apps

A Green tick Customer Ticket Portal

A Green tick Unlimited SLA Policies

A Green tick Notifications

A Green tick Folders

A Green tick Agent Tasks

A Green tick Ticket Tasks

A Green tick Rebranding

A Green tick Email Support

A Green tick 21 day free trial of the 'Everything' plan.

*Um, free forever. Clear enough? Good!
** £5.40 / user/ month (£6 if paying monthly)

Terms & Conditions apply.
Start-Up Accelerator*
£0
user / month

Everything in the free forever plan plus:

A Green tick Collision Detector

A Green tick Powerful Workflows

A Green tick Import Tweets

A Green tick Import Facebook Posts and Messages

A Green tick Satisfaction surveys

A Green tick Custom Domain Hosting

A Green tick Data Analysis Reports

A Green tick Forums

A Green tick Unlimited Integrations


*Available for an all-inclusive fee of just £9/month (agents and EvantoChat are free and no other charges!)

Terms & Conditions apply.
Everything
£9
user / month*

Everything in the free forever plan plus:

A Green tick Unlimited Agents and Groups

A Green tick Collision Detector

A Green tick Powerful Workflows

A Green tick Import Tweets

A Green tick Import Facebook Posts and Messages

A Green tick Satisfaction surveys

A Green tick Custom Domain Hosting

A Green tick Data Analysis Reports

A Green tick Forums

A Green tick Unlimited Integrations

* if paying annually (£10 if paying monthly)




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What do I get with the free trial?

All EvantoDesk features are available with the free trial.

How do I pay you?

After the free trial you can pay by credit card and are billed monthly (or save 10% by paying annually).

How do I obtain all of my ticket data?

Easily. You can download your ticket data as a csv file at any time.

Can I import Data?

Yes. You can transfer to us from another system subject to technical restrictions and we would be pleased to manage this process for you for free. If you have your existing tickets in a csv format then you can import them using our import wizard.

Can I host EvantoDesk on my own website?

Yes. Using domain mapping, it is quick and easy to host EvantoDesk on your website, e.g. at support.mycompany.com. Available with the 'Startup Accelerator' and 'Everything' plans.

Can I use one account for multiple brands or departments?

Yes you can, that's fine by us.

Can I switch on EvantoChat just for individual agents?

Yes you can, it doesn't have to be switched on for every agent; saving you money when on the 'Everything' or 'Free Forever' plan! EvantoChat is included for free with the 'Startup Accelerator' plan.

Do you do a discount for Not For Profit Organisations?

Yes we do! We offer a 15% life-time discount for all 'Not For Profit' Organisations and Charities.