eCommerce Businesses

EvantoDesk has been designed specifically for eCommerce businesses!

Do you ever:

  • Miss a customers email, Facebook post or Tweet?

  • Miss an @ or # mention of your brand on Twitter?

  • Take too long to reply to a customer so that they are lost to the competition?

  • Duplicate a response?

  • Have to ask a colleague if they are dealing with an enquiry or not?

  • Find yourself typing the same responses over and over again?

  • These are all problems that EvantoDesk solves!

    Back to Case Studies

    The Story Organic Customer Story

    Sector: Food
    Employees: 7

    "very easy and user-friendly for everyone to's now impossible to miss an order."
    Neil Kelly, The Story Group


    An eCommerce Case Study

    Sector: eCommerce
    Employees: 6
    An online shop selling organic childrens' clothes has used gmail for many years.

    There are 6 employees, 4 of whom check the emails.

    The company realise the importance of responding quickly to a customer enquiry. They know that often a customer will purchase from the first company that responds to their enquiry.

    They are aware that responding using gmail isn't easy - knowing who is doing what and when and also find that responding to enquiries takes too much time every day.

    They wanted to be more efficient to have time for other tasks and they wanted to guarantee that they were responding to customers fast. Their search led them to EvantoDesk.

    Amazing customer support means you get more customers.
    EvantoDesk ensures amazing customer support.
    You get more customers. End of story.