EvantoDesk has been designed specifically for eCommerce businesses!
Do you ever:Miss a customers email, Facebook post or Tweet?
Miss an @ or # mention of your brand on Twitter?
Take too long to reply to a customer so that they are lost to the competition?
Duplicate a response?
Have to ask a colleague if they are dealing with an enquiry or not?
Find yourself typing the same responses over and over again?
These are all problems that EvantoDesk solves!
Back to Case Studies
The Story Organic Customer Story
easy and user-friendly for everyone to use...it's now impossible
to miss an order."
Neil Kelly, The Story Group
An eCommerce Case Study
An online shop selling organic childrens' clothes has used gmail for many years.
There are 6 employees, 4 of whom check the emails.
The company realise the importance of responding quickly to a customer enquiry. They know that often a customer will purchase from the first company that responds to their enquiry.
They are aware that responding using gmail isn't easy - knowing who is doing what and when and also find that responding to enquiries takes too much time every day.
They wanted to be more efficient to have time for other tasks and they wanted to guarantee that they were responding to customers fast. Their search led them to EvantoDesk.