What do I get with the free trial?
All EvantoDesk features are available with the free trial.
How do I pay you?
After the free trial you can pay by credit card and are billed monthly (or save 10% by paying annually).
How do I obtain all of my ticket data?
Easily. You can download your ticket data as a csv file at any time.
Can I import Data?
Yes. You can transfer to us from another system subject to technical restrictions and we would be pleased to manage this process for you for free. If you have your existing tickets in a csv format then you can import them using our import wizard.
Can I host EvantoDesk on my own website?
Yes. Using domain mapping, it is quick and easy to host EvantoDesk on your website, e.g. at support.mycompany.com. Available with any of the 'Rock Solid' plans.
Can I use one account for multiple brands or departments?
Yes you can, that's fine by us.
Can I switch on EvantoChat just for individual agents?
Yes you can, it doesn't have to be switched on for every agent; saving you money when on the 'Rock Solid Evanto' plan! EvantoChat is included for free with the 'Rock Solid Startup' plan.
Do you do a discount for Not For Profit Organisations?
Yes we do! We offer a discount for all 'Not For Profit' Organisations and Charities. Please contact us for details.
Can I switch plans at any time?
Yes you can, it's easy to switch within the system.